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Delivery

  • $9.50 urban North Island
  • $13.50 urban South Island
  • $13.50 to rural NZ wide
  • FREE  from our Manukau Store (Corner 139 Cavendish Drive & Plunket Ave)

We deliver every Thursday

We use NZ Posts overnight delivery services to ensure your order gets to you as fast and as fresh as possible.

  • All order made from Monday – Sunday
  • Are made fresh the following Monday & Tuesday
  • Then picked up by the Courier that Wednesday
  • And NZ Post delivery them that Thursday*

You should receive your delivery the Thursday after the week you place your order.

Rural Deliveries can take 2-3 days.
We do use specialty chilled packaging that help keep orders chilled for 24-28 hours however we do not recommend or guarantee rural deliveries or deliveries to the very bottom of the South Island ( esp. over Summer) due to the potential extended delivery time.

All orders are tracked

We do put tracking on all orders, however because we use an overnight service we don’t email out the tracking orders unless requested.

Having the tracking orders is just our way of minimising and delivery issues with the couriers.

Pickup orders

You can pick up your order the following Thursday from our Manukau Store between 9.30-2pm (Corner 139 Cavendish Drive & Plunket Ave).

Packaging

All orders are packaged tightly into a Keto Eats box. If there is room in the box, we place food safe packaging withing it to minimise any movement during transit.

One the outside of your box, you will find the nutritional macros breakdown for your keto treats.

Returns & refunds

We do not provide returns or refunds.

We do our best to ensure your order reaches you in the best possible condition. However if there are any concerns with your order, please contact Hanna on 021 338 467 or hello@ketoeats.co.nz. Let her know what’s happened (attaching photos if relevant) and she will be in touch to rectify any issues as soon as possible.

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